Browse the Questions Before You Reach Out
Most account issues get resolved before you ever need to contact us. We organized this FAQ around the things you actually run into — opening an account, funding it with PayPal or Venmo, loading a Play+ prepaid card, confirming your identity, and pulling your money back out. Each answer walks you through the real step, not a vague pointer. If you're in
Atlantic City or anywhere else in an eligible state, the same account rules apply: state law governs access, so availability depends on where you are. We update these answers whenever our account flow or payment process changes, so what you read here reflects how the platform actually works right now. If your question isn't here, live chat connects you to our support
team directly.
- PayPal
- Venmo
- Play+
- Live Chat